Illuminated walk FAQs
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You will follow the walk as it meanders through woodland around Heritage Wood. Music, stunning lighting elements and light play will guide you along the way. The walk is approximately 1.6km long (about 1 mile) and will take you around 40 minutes depending on your walking speed.
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Upon arrival you will be guided at the entrance to the parking area. Parking for the event is free, please ensure you add a parking ticket to your booking or multiple as required for a group booking.
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The marquee will be open for food and drink before and after your walk making it a great place for your group to meet prior to your walk.
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Yes, if you are a badge holder and require a space, please let the parking staff know when you enter the event and they will direct you to a designated space.
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Please arrive 15 to 20 minutes before your start time to allow you time to park and arrive at the start of the walk.
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Sorry, no.
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The walk is suitable for all ages. A unique opportunity to visit Heritage Wood at night. It offers a delightful family experience to be enjoyed by both young and old alike. It is an excellent alternative for date night for the romantics among us, or a unique and enchanting evening out with friends. Additionally, it provides a great alternative to the traditional work’s Christmas night out.
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The walk will be clearly marked to aid you through the event and helpful staff will be on hand throughout.
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Yes, you will need a pre booked ticket for the cost of £1. Please ensure they are kept on a lead and are under your control at all times, and you pick up after them.
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The illuminated walk takes place outdoors in a wood, during the winter after dark.
The walk will proceed regardless of the weather, except in very exceptional circumstances where we consider it unsafe to open. It will be cold, dark, and on rainy days, wet!
Please wrap up warmly and wear appropriate outdoor clothing and footwear suitable for winter weather.
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Yes. The illuminated walk features a range of lighting effects including lasers, moving lights and occasional flashing or strobing elements. If you or someone in your group is sensitive to such effects (for example epilepsy, migraines or sensory sensitivities), please take this into consideration before booking.
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Yes, there will be stall holders each night with different food and drink offerings that can be purchased. There will be a hot drink stop during the walk. It will be possible to visit the food vendors prior to your booked walk time.
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There will be a number of different stall holders offering their wares
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Please get in touch with the office and we will see if the time/night/weekend that you would like to attend is available. Changes are available subject to availability. We regret that we are unable to make changes to any bookings within 7 days or less of the date you are due to attend.
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No, we cannot issue any refunds or transfers for visitors who are disinclined to come due to inclement weather, or for any other reason.
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No, tickets can only be purchased online prior to attending. Tickets can be purchased here.
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You are welcome to bring your own mobility scooter. We have 2 available for hire . Please contact our office in working hours prior to making your booking to see if we have a scooter available for your preferred timeslot. Mobility scooters must be booked in advance.
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We have tried to make the route as wheelchair and pushchair friendly as possible, please be aware, by the very nature of the woodland some parts of the ground will be uneven and some parts stoney, these parts may need some effort to propel wheels or to push a pushchair.
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There will be toilets in the car park, at least one toilet during the walk and three toilets including one wheelchair access toilet next to the marquee.
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If you have lost something during your walk, please email the office with details/description and the time you attended, and we will do our best to help.
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To ensure your own safety and enjoyment, as well as that of our other visitors and staff, all visitors must always remain on the clearly marked walk. All children and vulnerable adults must be closely supervised at all times. The Illuminated walk takes place in the winter, after dark. Areas outside the clearly defined walk may have potential trip hazards and health and safety risks, which may be difficult to see during the event. Therefore, please always stay on the path and follow any instructions or advice given by our stewarding staff.
Conditions on the walk will be continually monitored by our onsite team, but we remind all visitors that the event takes place in an outdoor, country setting over winter, after dark. Please exercise caution when attending and supervise children and vulnerable adults at all times.
For your own safety and enjoyment, please do not touch any lights or electrical installations. Ensure that children and vulnerable adults do not touch them either, and supervise them closely at all times.
Please note that there are areas of unfenced water at Heritage Wood, so please ensure that children and vulnerable adults are supervised closely at all times.